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IT Terminology

ISO 9001:2015

We are thrilled to announce that System Crew has just been re-certified according to ISO 9001:2015 by TÜV SÜD. This prestigious certification recognizes our commitment to quality management, customer satisfaction, and continuous improvement.

What is ISO 9001?

ISO 9001 is an international standard that sets out the criteria for a quality management system. It is based on a number of quality management principles including a strong customer focus, the involvement of top management, and a process approach to achieving objectives.

Being certified according to ISO 9001 demonstrates to our customers and stakeholders that we meet the highest standards of quality and are committed to delivering products and services that consistently meet their requirements.

Our three locations in Germany, Switzerland, and Costa Rica were all part of the certification process, further highlighting our dedication to quality and excellence across our global operations.

What is the difference between ISO 9001 and ISO 9001:2015?

ISO 9001:2015 is the latest version of the ISO 9001 standard, which was updated in 2015 to ensure relevance in today's rapidly evolving business environment. The key changes in ISO 9001:2015 include a greater emphasis on risk-based thinking, leadership involvement in quality management, and a more flexible approach to documentation. ISO 9001:2015 encourages organizations to adopt a proactive approach to quality management, taking into account risks and opportunities to drive overall business performance and success.

What are the main requirements for ISO 9001 certification?

Some of the key requirements of ISO 9001 include:

  • Setting clear quality objectives and goals: Organizations must define measurable quality objectives and establish processes to achieve and monitor these objectives.
  • Customer focus: Organizations must understand and meet customer requirements, and strive to exceed customer expectations.
  • Leadership commitment: Top management must be actively involved in the quality management system and demonstrate leadership and commitment to quality.
  • Employee involvement: All employees must be engaged and involved in the quality management process, ensuring that everyone understands their role in achieving quality objectives.
  • Process approach: Organizations must identify and manage key processes to ensure the consistent delivery of quality products and services.
  • Continual improvement: Organizations must continuously monitor and evaluate their processes and performance, and take actions to improve efficiency and effectiveness.
  • Relationship management: Organizations must manage relationships with suppliers and other external stakeholders to ensure a high level of quality throughout the supply chain.

Our Commitment

We are extremely proud of this achievement and see it as a testament to the hard work and dedication of our team. We are firmly committed to continuously improving our quality management system and delivering the best possible products and services to our customers.


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